1. Support
Use the in-app support form (sign-in required) or the email below. Include a description of the issue and any relevant project, run or order reference. Do not send payment-card details or sign-in links.
2. Billing and refunds
The team owner can cancel renewal in Settings → Billing. If the control is unavailable or fails, email us with your account email and subscription or order reference. Dodo's contact on your receipt can also help with billing.
See our Refund and Cancellation Policy for eligibility and deadlines. Our normal initial-response target for refund requests is two business days.
3. Privacy and grievances
Email us for access, correction, deletion, account closure, privacy complaints, grievances or legal notices. We may verify your identity and authority over a team. See our Privacy Policy and Terms of Service for details. Cancelling a subscription or archiving a project does not delete your account or content.
For consumer complaints subject to India's applicable e-commerce grievance requirements, we acknowledge receipt within 48 hours and redress the complaint within one month, or within any shorter mandatory period. Mandatory consumer rights take priority over anything inconsistent on this page.
Contact for all requests: the Proprietor, CodeBucks, Gujarat, India — support@airoomdesignapp.com.